The next course of action is to submit a claim to the National Lottery. To register, visit the Promotions website to complete and submit your registration information. For minor damages such as scratches, folds, or tears, advanced symbol recognition capabilities should be enough to successfully scan the barcode. The serial number for the first transaction matched the non-winning ticket submitted by the purchaser, while the winning ticket was purchased eight seconds later, the report shows. To do this, you will need to provide as much of the following information as possible: The where, when and at what time the ticket was purchased. Draw game prizes for which a single-payment cash option is available must be claimed within the first 60 days after the applicable draw date to elect the cash option. Generally, it's best to contact the lottery in question and explain the damage that has been done before attempting to file a claim. They may be able to solve the problem, but you may have to claim the prize at another retailer. You will need to include whether it . The New York City affordable housing lottery is a complicated process involving a maze of city, state, and federal programs. When items are sold or returned, the barcodes are used to update the inventory in the system. Joe Lamport Jr., right, and Kim Claassen, right, stand with Joe's mother, Felicia Velasquez, after winning the Powerball lotto. In this case, it is important to check if the barcode scanner is properly connected to the computer, that it is powered on, and that the USB cable connecting the scanner to the computer is properly inserted. For example, if a scratch game has odds of 1 in 4, which means for all of the tickets in the entire game, divided by the total number of tickets that are prize winners, there will be one winning ticket per every four tickets. Shirley Wile (r) won 20,000 on Sun+ Lotto after fishing her torn ticket out of a shop's trash can. WD18 9TT, Or by email to: lostticketnotice@national-lottery.co.uk. Avoid it coming into contact with any water and keep it from becoming torn, because if it is damaged in any way it may no longer be valid. Prizes of $600 - $999,999 for games that do not offer an annual payment option can be claimed in-person or dropped off at any Lottery district office or can be mailed* to any Lottery district office. She said she checked the Powerball lottery website Wednesday night, and believing her numbers were not winners, tore the ticket into four pieces and threw it away. To claim a prize from a scratch off lottery ticket in Massachusetts, you must first check your ticket for any potential winnings. For more information on this exciting multi-state game, please visit the POWERBALL, MEGA MILLIONS or CASH4LIFE section of our website.