By. Viking Cruises cancels 2022 Black Sea and Kiev (Ukraine) sailings After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive Booking number 7141933 Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Any help to resolve this matter will be greatly appreciated. I advised Viking that my wife and I could not get the vaccine ever and asked for a refund of our primary payment. On February 1, the shore excursion booking system opened up for the ocean segment of my trip. Poulsbo, Washington. I'm now wondering what the cozy deal is between Viking and Trip Mate, considering the vast number of Trip Mate complaints from Viking Cruise customers. By doing investigation on this subject and timeline of events revealed that we are not alone in this situation. . "We will not cancel any cruises," said Shreiner. Viking Mississippi cruise passengers hit by cancellations AMA Waterways | Travel Requirements & Safety Protocols. over night stay we got back to Cincinnati the next day. This made it impossible to catch the next flight from ***** to buenos Aries. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Scheduled and rescheduled elder family care and pet sitting services. Viking already runs a number of river cruises. I contact Viking customer relations, and was first told that the flight tickets were paid by Viking already. It is the standard architecture that gives the river boat some leeway with rising and falling river levels. Viking River Cruises - Cancelation of cruises - ComplaintsBoard.com Our flexible deposit policy applies to new reservations only made between 17 December 2022 to 31 March 2023 and is combinable with all other Viking offers available. Viking Chief Health Officer Dr. Raquel . Service representative escalated our complaint that we were misinformed, tricked, lied to, defrauded - because we cannot sail on that date, we are not healthy and can't sail in the fall or 2023! This guarantee is combinable with all other Viking offers available. We use dedicated people and clever technology to safeguard our platform. If have a river cruise planned for the end of the summer or the fall, should you be concerned? The first example of river distress is the Po River in Northern Italy.

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