I applied online. Nice! what was the resolution?. Tried to book the same flights online and it said "flight full". Prepare for questions about personal interests, previous work experience, and strengths. Earn Qantas Points on our huge range of accommodation options worldwide. Your new position as Customer Service Agent will see you performing in a professional and consistent manner to ensure the various sections achieve their customer service standards. Had the opportunity to ask questions about the platform/technologies that a successful candidate would get to work on. Options for mobility and medical assistance and first-time flyers. While your interviewer knows that you can likely handle this piece of the job, they're looking to hear if you do have any experience handling these types of duties during your past work. Provide prompt, accurate, and friendly customer . Have you ever worn a uniform at another job before? Book your perfect holiday with a flight and accommodation package. Here are the basic requirements you need to fulfil before applying for the cabin crew vacancy at Qantas Airways. Upgrade my browser. Bookcar hire,car specials,commercial vehiclesandairport transfers. I applied online. Very prompt. The pass can be used at any Qantas International Business Lounge or domestic Qantas Club. The process took 4 weeks. I interviewed at Qantas (Sydney) in Feb 2023. In this role, I also took orders and handled customer inquiries and complaints. Qantas - Jetstar Careers | Airline Recruitment Agency Melbourne - Altara The process took 3 weeks. I applied online the Qantas website and I got an email about a week later for chat interview. Make your answer more meaningful by discussing them. This was a ridiculous joke of how Qantas recruitment team work. Skilled in Banking, Operations Management, Consulting, and Retail. It was 5 questions about customer services. 3. I am friendly and love working together.". This employer has not claimed their Employer Profile and is missing out on connecting with our community. Provide additional details to further strengthen your answer. If you're successful in being short-listed, you'll be invited to attend an assessment. Book and manage your trip with features such as check-in, seat selection and boarding pass access. ", "I once had a problem with a co-worker, when things didnt improve I then approached the co-worker to discuss how she was making me feel, this still did not improve and in fact, became worse. Is was good kit much to expect and they want you to answer must research. "In my current position, we were having a big issue in regard to customer wait times on our phone system around five years ago due to a new product line we were selling that was generating a ton of traffic. what was the resolution?. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. The process took 1 week. 13 Qantas Customer Service Agent interview questions and 9 interview reviews. The process took 2 days. Getting to wear multiple hats? Cabin Crew (19) Customer Service Agent (9) Flight Attendant (9) Customer Service Representative (6) Manager (4) Analyst (3) .

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