Should your child become terminally ill before age 18, the registered contact will need to apply to HMRC for authority to withdraw the money. Fund transfer forms that were supposed to be sent out on his birthday (because he cannot register) have still not arrived (4 weeks ago), his investment has lost another 1,000 pounds and is way less than I have contributed over the past 18 years so the quicker he gets it out the better. The telephone advice changes every call and whatever instructions you are asked to follow are deemed incorrect by the time you contact them again. Having a Child Trust Fund is good news, it means you have an investment waiting for you when you reach 18. The helpline number is pointless. GraysonDavidson Teenagers with child trust funds at NatWest are waiting months to get hold of their money. If your child wishes to take over the account at 16, they need to contact their CTF provider who will advise them on what they need to do. The person with parental responsibility could then open an account with the voucher, on behalf of the child. Cora can support you with a wide range of queries 24/7 and helps to show you how to do your banking. You might want to put the funds into a current account. Registered office: 36 St Andrew Square, Edinburgh, EH2 2YB. written by The only way to make contact by phone which is the worst customer service experience I've ever known. Browne Jacobson LLP > The Legal 500 Rankings Public sector > Education Tier 1 The team at Browne Jacobson LLP in Manchester offers education clients a broad skillset, covering gov When you call usyou will hear an automated menu where you can make a selection based on what you want to do. The Natwest CTF is a joke!! How do I get the 12-month free subscription to Rooster Card? Commenting on Burdons case, NatWest apologised for the delay, adding: The safety and security of Mr Burdons account is of paramount importance; as a result of this, we required some further documentation, which led to a delay in processing. You can also use, Coronavirus (Covid-19) and any other pandemics 1. It's IT system is a complete nonsense. Can a low carbon lifestyle save me money? written by Guardian Money has also been contacted by a woman who says her 18-year-old daughter has been waiting months for her money, and there are a number of recent complaints along similar lines on the Review Centre website and on the MoneySavingExpert forum, as well as on Twitter and Facebook. How do I get the 12-month free subscription to Rooster Card? You can choose to continue investing with us by moving the investment into an adult ISA, you can withdraw all or part of your investment into a UK current or savings account in your own name, or you can transfer to another ISA provider.

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