Could be a Compromised Account. Package says delivered but not received it. - The eBay Community If this is the case, there may be a note about the packages location posted in the system. DoNotPay is the most efficient way to get a refund, regardless of the carrier company. For my first free 2 day delivery I ordered an Amazon Firestick. dresses on one listing. You do not have permission to remove this product association. by RickBoglehead Sat Feb 02, 2019 5:14 am, Post Sit back and relax while we do the work. If the item shows as delivered, the buyer should initiate a query to Australia Post. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". Also note that drivers also sometimes leave packages in a hidden location (behind a bush, under a mat, or inside a rear screen door, for instance) to prevent theft. and not me getting the wrong item. USPS allows you to file claims if your package is lost or you receive a damaged parcel. Handling a Missing eBay Shipment Showing as Delivered a morning and I'm already sick of having to fetch my mobile phone to get Try now. You can do this by logging into your account and clicking the My eBay link, which will take you to a summary page. 10:28 AM, Well, to put in a nice way, maybe her package is wherever her manners are, I mean, how very dare the OP did'nt make the postie bring it into the house on a velvet pillow whilst riding upon a virgin unicorn, on Royal Doulton Pacific Set of 6 Bowls 11cm. It seems to me that your issue seems to be with Australia Post, and not the seller, yet you have left them unfair negative feedback,and smashed their DSR's. VISA the credit card doesn't allow buyers to file chargebacks 1 day. 45 posts Page 1 of 1. I don't have trouble with USPS packages, but FedEx and UPS have taken to tossing packages into the driveway (where I can't see them, since the garage is in the way) instead of leaving them at the front door. Free delivery and returns on eBay Plus items for Plus members. Item marked as 'Delivered' by Auspost but not received - eBay Find It In Seconds! Answer (1 of 10): Get the seller to track the item down from their end and provide you with the tracking number if you haven't already got it. If youre stuck and dont know what to do, DoNotPay teaches you the steps to take if the eBay buyer says the item was not received, but tracking shows it was delivered. Cookie Notice You can track your package by calling a USPS customer service rep, but note that the reps dont have any additional info apart from what they can find on the official website. I'm out of ideas, sorry. Also, as per eBay's ask, I contacted RM via phone and they confirmed the parcel was delivered in Durham and the address on the parcel did not match my address. And we've had both FedEx and UPS parcels delivered to our house, but they weren't addressed to us. Do not give your opinion on whether you believe they are telling the truth or if the package may have been lost.