Do not sell or share my personal information. We cannot guarantee reversals in every situation. Lastly, you could use their website to find food, and even order a delivery from their website. The first is that if the email notice is not received within 60 days, youll only get a partial refund. (Everything To Know! There are a few things to keep in mind when it comes to cash refunds. Snoop Dogg faces criticism after calling out Uber Eats driver who left Seal each order bag with tamper-evident materials when an order is complete. I tipped him well Well it turns out he gave me the wrong order. We require photos to be submitted in many cases as evidence before making a refund decision. One phone call could get the food to the person who ordered and paid for it in the. Understand your customers and keep them coming back for more. * Please dont leave negative feedback if you get an order that isnt right. Uber Eats US | Food Delivery and Takeout | Order Online from Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Some refund costs may be passed to merchants after fraud review and removal of cases with extenuating circumstances. Usually, it all goes right. As an alternative to customer service, a good resource for any issue is the Uber Eats community. (all You Need To Know), Does Uber Eats Deliver Alcohol? Uber Eats might be trying to deliver to the wrong address because you entered the wrong location, or you entered the location on a different day than today. A small portion of orders have errors reported by the customer, the delivery person, or the merchant. Your email address will not be published. Wrong or missing items | Restaurants - Uber Help Home Wrong or missing items If the order you received included incorrect items or was missing items, let us know here. We often link to other websites, but we can't be responsible for their content. In these circumstances, you can keep the food and enjoy it yourself. The customer probably instructed the driver to leave the food on the doorstep and the driver accidentally left the food at the wrong address. I asked her what vehicles were in the driveway or if the lights were on or the color of the house and she said she didn't know so we had no clue where she went. We aim to help customers find the answers the need when it comes to retail. This is how they pad it and and hide the fact they are late. The food is delicious. The annual pass will cost you the most but this option offers the highest value. If those conditions are bad, then it might make it harder to see the number on the house. Answer (1 of 13): First of all, there's been a breakdown in the chain somewhere. *This list may also be delivered by an app. HI there. Uber Eats Pass: This is the best option to get access to Uber Eats delivery across India.