On the magic remote, press SETTINGS, then select ALL SETTINGS, then CONNECTIONS, then DEVICE CONNECTOR. 3) Next, you will need to select your LG TV's wireless network from the list of networks. An example of data being processed may be a unique identifier stored in a cookie. Turn on Bluetooth from the TV's SmartShare app in the menu, ensuring it's discoverable, and then pair the two devices. 2017 magic remotes only work with 2017 model televisions. Smartify is an easy-to-use remote control unit with a keyboard, a touchpad and a list of channels for your LG smart TV. Let the TV properly start the operating system. It indicates that the Bluetooth feature on the TV needs to be set up or initialized before it can be used. The most common reasons are battery issues, interference between the remote and the TV, the remote not being registered to the TV (Magic Remote), or physical damage. When autocomplete results are available use up and down arrows to review and enter to select. Put batteries into the Magic Remote and turn the TV on. Software bugs can easily be the reason behind a multitude of technical issues that your LG TV can have, and the situation is no different in the case of the Bluetooth module not working as intended. . If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Dec 23, 2020 - We have a 2015 LG UHD TV with the magic remote. If our virtual assistants can't help you will be transferred to a live agent during the hours below: 6am-12am Monday to Friday (EST) 9am-6pm Saturday and Sunday (EST) Telephone Call an LG Support Representative. The No. Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about . This message appears on the screen if the TV does not see the Bluetooth module. COPYRIGHT 2023. Continue with Recommended Cookies. First of all, turn off your router/ Bluetooth modem and unplug it. Thanks Foshkey: worked perfectly on my 3 month old LG OLED 65C8 PLA. No, it kind of fixed itself and thankfully hasn't happened again. Customer Service 1-888-542-2623 (8am-9pm EST) B2B Support Line 1-855-286-2456 (8am-8pm EST) Business Solution 1-888-824-6211 (8am-5pm EST) Step 2: Navigate to Menu > Settings > Remote > Program Remote > TV. How Do You Connect a Bluetooth Device to an LG Smart TV? - Reference If your remote fails to control your LG TV try the following: 1. 3. There is also an alternative way that you need to take in case any of the above does not work, which is to deregister and reregister the remote so that any glitches or corrupted data will be cleared from the configuration of the remote.