If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends. Using one payment method across both meters, Set up reminders and auto-payments when youre running low on credit, Whos moving in and their contact details (if you know), If youre bringing Boost into your new home. To set up your account, call 0330 102 7517. With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. Comfort. Call 888-333-4465. 58% of people rated their service as bad with only 8% for good and 8% for excellent. Click your state below to view offers in your area. (800) 947-5000. Topping up | Help | Utilita Energy (Mon - Fri: 8:00am-6:00pm EST) 1-888-548-7540 Simply log in to your British Gas online account and click the Top Up Online tab. 1-888-548-7540 NOT a National or Premium rate phone number. This is also true for the live chat - it is only live during these hours, meaning you will not receive an immediate response if you message outside the operating times. If youre on a smart PAYG+ tariff, you wont have to worry about ever losing your key or card again as you can easily top up through the app or your online account. Gas leak? Lets break them down. Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. The 2.5+ day backup system. ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat.