width: 100% !important; Whilst Staysure and ERV are different companies (as far as i know), I feel strongly that Staysure should have an onus of responsibility towards their customers in cases such as mine, rather than passing the buck and asking me to take up the matter with ERV through their complaints procedure. It really is a massive shame that the buisness has turned out like this as it used to be a very friendly, family feel company to work for. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} Have a fantastic holiday. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. } Therefore i lost out on the deal. Great response time and smooth transition and options available to work from the office or work from home, Anonymous Interview Candidate in Northampton, England, I applied through a staffing agency. The breaks are 10 minutes which is very short and not enough for all the stress we have to deal with from dealing with a very high call volume. 28703 San Sebastin de los Reyes Your agent was fine, but your system baffles me. Learn about Staysure culture, salaries, benefits, work-life balance, management, job security, and more. if(document.createEvent && document.addEventListener) { .wsite-button-inner {text-transform: none !important;} It took me a while to have the courage to write this and they will reply saying theyre here to help when it reality they care about the company and how it looks not the employees. We are remunerated by commission for the arrangement, service and renewal of Consiglieri Park Estrada Consiglieri Pedroso, We hope you had the opportunity to share your views in our Leavers' Questionnaire but if you have anything further you would like to add then please email us at employeeengagement@staysure.co.uk. I have given this review 3 starts because I found it very difficult to register online to open an account. _W.storeCountry = "GB"; your insurance policy. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. _W.storeCurrency = "GBP"; Handful of friends made at Staysure. ERGO Seguros de Viaje Staysure is the UK's leading insurance provider, and we pride ourselves on being able to provide travel insurance for anyone and everyone, particularly those with medical conditions, who want.