If a debt collector has contacted you, make sure you understand your rights before taking action. Sound off and share your experience with other visitors in the comment box below. The offers that appear on this site are from companies from which CreditCards.com receives compensation. Disgustingly 4-6 emails daily, Spam phish credit card email trying to steal personal information, We made only 2 orders on the *** website the dates are order # 1 Nov 25,2022 $1,045.54 Order # 2 Nov 28,2022 $365.06 6 items in each order We returned the following 4 items in the store with the manager at ********* Bronx ** on dec 3,2022 1)Black bracelet item #********* $59.99(we returned it because it was the wrong item)2) praying hands charm item #*********(returned to small)3)letter o charm item #********* (Returned to small)4)men wedding band black and white diamond ring item #********* (Returned to small)We then received a couple of days later the correct black bracelet item #********* So total of 3 items were returned to your company Total amount for 2 Orders without returns $1,045.54+$365.06=$1,410.60 Total statement should be after returns we made is $957.01 which your company received the returned items on dec 3,2023 Jan and Feb statement from *** credit card company is $1,380.54 as you can see from the attachment And the statement should be $957.01 not ($1380.54)This has been going on for 2 long months and hours and hours on the phone with so many different reps we will not pay for items that were already returned we are being overcharge in the amount of $423.86 and charged a late fee of $40I hope this is the final step to solving this problem in a timely manner. You could also be approved for a card with an initial annual fee of $125 and $49 each year after, plus a monthly fee of $10.40 after the first year, which amounts to $124.80 annually. EDITORIAL DISCLOSURE All reviews are prepared by CreditCards.com staff. 339 0 obj <>/Filter/FlateDecode/ID[<657F821A7DA778489D3EBA56E0CEA30E>]/Index[319 56]/Info 318 0 R/Length 107/Prev 423890/Root 320 0 R/Size 375/Type/XRef/W[1 3 1]>>stream Sergei Lemberg, Esq., is the Connecticut attorney responsible for this advertisement. Learn More GENESIS CREDIT Everything you need is right here. There is little confirmation available from the collections company on who they specifically work with. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. More informationClose They just say they are working on it, it is total fraud and someone billed this and took the money but Genesis will not confirm anything or help. It appears as though there are a variety of different complaints against this collections company alleging violations of the Fair Debt Collection Practices Act (FDCPA). If you feel as though this law should be applied in your collection discrepancy, contact an attorney to sue the offending collection agency.