This topic has been locked by an administrator and is no longer open for commenting. different changes but not change in the end result. The link can only be used by one client device. When the issue occurs, does it affect all APs at the same time? To continue this discussion, please ask a new question. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. I get regular disconnection notices when Comcast restart their equipment usually at 2am. I'm excited to be here, and hope to be able to contribute. To check the version of your console you can simply open your UniFi OS Console, and find the version on the dashboard below your console name in the top left corner. With Teleport you can not only safely browse the internet, but you can also access your home network. Happy to hear you're moving to UniFi, it's great! But it's worth packet capturing to see if it's an ARP issue. Next, a complete reset to factory defaults and a reprovision. I've been troubleshooting with Ubiquiti support literally for months with no success. Both AP's does it at the same time, but all the 5GHz clients stay connected.This is the current Firmware, with some extra detailed copied from the controller. About a month ago, they started having wireless disconnections on maybe 1 or 2 laptops a day. This also solved the issue with iPhones reporting "incorrect password" when connecting to a Wifi network with the correct password. This was after installing a New Switch, changing the DHCP from the Firewall to a Windows Server playing around with Configs on the CloudKey all as per the post I read in Various places while trying to Troubleshoot and much more stuff and yes before somebody says firmware, I updated all of it to the newest Versions. Just make sure that your UniFi OS and Network app are up-to-date to use this feature. Have controller 6.0.43 running. But, I can't change everything. Hoping someone has a suggestion on how to fix this or at least troubleshoot it.

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