Therefore, you will only be reimbursed if you return the tickets to us no later than June 5, 2019. 2.7 Payment Authorization. Hello has anyone had a successful outcome from viagogo through paypal. Adelaide woman Samantha Wells paid $388 for two seated tickets to Elton John's concert. Plaintiffs claim Viagogo is denying consumers refunds that arose because of the mass event cancellations stemming from the Covid-19 pandemic. Australian Competition and Consumer Commission (ACCC). 1. Service 195 Value 190 Shipping 165 Returns 160 Quality 175 This company does not typically respond to reviews Positive reviews (last 12 months): 2.4% Ticket reseller Viagogo fined $7 million for misleading Australian consumers. Frequently Asked Questions | Opera Australia "Not aware of who they are, she proceeded through the checkout process and purchased tickets, also not noticing the fine print on booking fees and currency conversion on the way through. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. Corporations found breaching ticket reselling laws can be fined up to $110,000, while individuals can be fined up to $22,000. And we're hardly the only ones who have a gripe with the company. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. You may have to fill in a Dispute Claim Form. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. How do I get a refund from Viagogo? - Consumer NZ 7.1 Ownership of Intellectual Property. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. Cloudflare Ray ID: 7a293b3f6b3e1afb You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket.

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